Sheridan Okpala
Oct. 18, 2024, 4:23 a.m.
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Empowering Change: The Inspiring Journey of Sheridan Okpala

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Welcome to this inspiring journey article, where we explore the remarkable path of Sheridan Okpala, the visionary founder of Shersom Consulting Inc. In an ever-evolving landscape of business consulting, Sheridan has emerged as a thought leader dedicated to empowering individuals and organizations through innovative solutions. This article delves into her unique approach to consulting, which emphasizes the importance of research, innovation, and a deep understanding of client needs.

Sheridan believes that staying ahead in the consulting industry requires not only adapting to market trends but also actively shaping the future. Her commitment to continuous industry analysis and collaboration with key stakeholders has positioned Shersom Consulting as a frontrunner in developing impactful training programs. As we navigate through her insights, you'll discover how she fosters a culture of learning, innovation, and excellence within her team, ensuring that they remain at the cutting edge of the industry.

Moreover, Sheridan shares invaluable advice for aspiring entrepreneurs looking to carve their own path in the consulting world. From the significance of having a clear vision and niche to the importance of building strong client relationships, her experiences offer a treasure trove of knowledge for anyone aiming to make a mark in this competitive field. Join us as we uncover the strategies and philosophies that have driven Sheridan Okpala to success and continue to inspire others along the way.

Early Life and Education

Can you share a bit about your early life and education?

Absolutely!  I grew up with a small but incredibly impactful circle of friends, and that close-knit community shaped who I am today. From a young age, I was lucky to be surrounded by people who uplifted and inspired me—my parents were always supportive, and my friends became like an extended family. Even now, that circle has remained just as meaningful, continuously pushing me to grow and be the best version of myself.

I was also a kid who loved to read. Books were my gateway to different worlds, new ideas, and perspectives. Whether it was fiction or nonfiction, I found joy in expanding my mind through stories and knowledge. That love of reading naturally led me to be curious about the world, and it fostered a lifelong love of learning.

Regarding education, I always enjoyed school, especially subjects that allowed me to be creative and think critically. My teachers and friends played big roles in nurturing that passion. Eventually, I went on to study at the University of Liverpool England, where I pursued my Masters of Science in Management. Those years were transformative—they not only gave me a solid academic foundation but also allowed me to explore my interests further and deepen my friendships. Looking back, it was those early influences, the support from my family and friends, and my love of learning that really set the course for everything I do today.

Building a Vision

Tell us about your business and its market presence.

Sure! My business, Shersom Consulting Inc., is a consulting firm physically based in Canada, but we have clients from all over the world. At Shersom Consulting Inc., we focus on business and management consulting, providing a range of services that help both individuals and organizations achieve their goals. One of our core offerings is our specialized training programs tailored for immigrants, helping them become more effective and competitive in the Canadian job market.

Our bespoke training programs are designed to help newcomers integrate seamlessly into the Canadian workforce by equipping them with the essential skills and knowledge needed for a successful transition. We offer targeted training in areas like Scrum and Agile methodologies, Product Management, Business Analysis, Change Management, and CELPIP-G preparatory classes. Our goal is to help newcomers build confidence and understand what is expected in the Canadian job environment.

Additionally, through Shersom Academy, we offer globally recognized certification programs in social media management, marketing, and digital skills. These programs are crafted to improve employability and provide clients with in-demand practical skills. We also offer advanced training for professionals, including Azure Data Engineering and DevOps, with flexible payment options to ensure that financial constraints don't limit access to growth opportunities.

Although our consulting firm is based in Canada, our reach is truly international. We serve clients from across the globe, leveraging a mix of online and in-person services to meet the needs of people at different stages of their career journeys.

I also have another branch of my business, Shersom Immigration Consulting Inc., where we assist clients in navigating the complex immigration process—whether they’re seeking work visas, temporary residency, permanent citizenship, or school admissions. We’ve successfully helped clients secure visitor and business visas, assisted employers with Labour Market Impact Assessments (LMIAs), and guided individuals through both Express Entry and family sponsorship programs for permanent residency.

However, my main focus right now is on expanding Shersom Consulting Inc., as I see immense potential in helping immigrants and professionals adapt, grow, and succeed in the Canadian market and beyond.

Expansion Plans for Shersom Consulting

What growth and expansion plans do you have in the pipeline?

We have some exciting growth and expansion plans in the works for Shersom Consulting Inc. Our primary focus is on expanding our training programs to reach more newcomers across Canada, and eventually, internationally. We’re working to build partnerships with various organizations, including settlement agencies and community groups, to ensure that our programs are accessible to as many immigrants as possible, helping them integrate smoothly and succeed in the workforce.

We’re also planning to expand our offerings in the area of digital skills and technology certifications. Given the growing demand for tech talent, we want to help more individuals—especially those transitioning into the Canadian job market—gain skills that are highly sought after by employers. We’re adding new courses to our portfolio, such as data analytics, cloud computing, and advanced digital marketing. By staying current with industry trends, we aim to provide a pipeline of talent ready to take on modern challenges in the workforce.

Furthermore, we want to establish Shersom Academy as a leading name in globally recognized certification programs. We're actively working on forging collaborations with international training bodies to enhance the credibility of our certifications, making them even more valuable to clients across different countries.

We’re also exploring opportunities to expand our business and management consulting services to help small and medium-sized enterprises (SMEs) in Canada. By providing strategic advice, market analysis, and operational guidance, we hope to contribute to the growth of the SME sector, which is crucial to the Canadian economy.

On the immigration consulting side, we’re planning to expand our digital platform to make it easier for clients globally to access our services online, simplifying the immigration journey for those interested in studying, working, or settling in Canada.

Ultimately, our vision is to create a global presence where we’re not just supporting individuals in their professional development but also actively contributing to the success of businesses, communities, and the broader workforce. The expansion plans in our pipeline are all about creating greater access, empowering individuals, and ensuring we’re a partner of choice for anyone looking to grow and thrive in Canada and beyond.

Highlights from This Year’s Journey

How has the year been for your company?

This year has been a period of both growth and adaptation for Shersom Consulting Inc. Like many businesses, we faced our share of challenges, but it has also been a rewarding year in terms of progress and impact. We expanded our training programs significantly, adding new courses that are aligned with the evolving demands of the job market. The introduction of specialized training in areas like Azure Data Engineering and Scrum and Agile methodologies was very well received, and we’ve seen a significant uptick in enrollment from both newcomers and existing professionals looking to upskill.

One of the major successes this year was the growth of our reach. We established partnerships with several community organizations and industry bodies, which has allowed us to connect with a larger audience. The feedback from our participants has been overwhelmingly positive—they’ve appreciated the practical, hands-on approach of our programs, which has helped them secure jobs and feel more integrated into the Canadian workforce.

We’ve also invested heavily in enhancing our digital presence. This shift was partly driven by necessity, as we needed to ensure that our clients from around the world could access our services remotely. We launched an online platform for Shersom Academy that makes our courses more accessible, and we’re proud of the fact that this has enabled us to reach clients from beyond Canada’s borders.

On the business consulting side, we’ve been able to work with a number of small and medium-sized enterprises to help them streamline their operations and adapt to the changing economic environment. The feedback and testimonials from these clients have been encouraging, and it's motivating to see the positive changes we’ve been able to contribute to.

In terms of challenges, like many others, we had to navigate economic uncertainty, but it pushed us to be creative in how we structure our services, including offering more flexible payment options for clients. This move ensured that our programs remained accessible, especially for newcomers facing financial constraints.

Overall, this year has been about resilience and growth. We’ve made great strides toward achieving our mission of empowering individuals and businesses, and the response we’ve received has confirmed that we’re moving in the right direction. We’re excited to build on this momentum as we look ahead to the future.

What Sets Shersom Consulting Apart

What makes your business stand out in today’s competitive market?

What makes Shersom Consulting Inc. stand out in today’s competitive market is our tailored approach to client needs and our deep commitment to making an impact. We operate on the belief that every client’s journey is unique, whether they’re an individual looking to integrate into the workforce or a business seeking to improve its operations. Our services are customized to address those individual needs, and that personal touch makes a significant difference.

Our focus on immigrant support is a unique strength. We’ve designed our training programs specifically for newcomers to Canada, ensuring they’re equipped with the skills and knowledge required to be competitive in the Canadian job market. The transition for newcomers can be incredibly challenging, and our approach—one that combines career skills training with cultural insights—helps them not only find jobs but truly thrive. This level of dedication to the success of newcomers is not something you often find in most consulting firms.

Another key factor that differentiates us is our commitment to practical, real-world learning. Our training is very hands-on, focusing on skills that are in demand today, such as Agile methodologies, Product Management, Business Analysis, and Azure Data Engineering. We also provide globally recognized certifications in digital skills through Shersom Academy. By continuously updating our curriculum to keep pace with industry demands, we ensure our clients are well-prepared to succeed in their respective fields.

Moreover, we emphasize accessibility. We’ve put in place flexible payment options for our clients to make sure cost isn’t a barrier to professional development. We know that many newcomers face financial challenges, and we don’t want that to stop them from achieving their goals.

Our diverse expertise is also a major advantage. Not only do we offer business and management consulting, but through Shersom Immigration Consulting Inc., we guide clients through their immigration journeys, whether that involves work visas, permanent residency, or school admissions. This comprehensive support allows us to provide end-to-end assistance—helping individuals move to Canada, integrate successfully, and advance their careers—all under one roof.

Lastly, our emphasis on community and personal relationships is something that sets us apart. We are more than just a service provider; we aim to be a trusted partner in our clients' journeys. By providing personalized attention, support, and encouragement, we have built long-lasting relationships that are based on trust and genuine care for our clients' success. This human touch, combined with our expertise, is what makes us truly stand out in the competitive consulting market.

Strategies for Effective Teamwork

What strategies do you recommend for building effective teamwork and unity?

Building effective teamwork and unity is all about creating an environment where everyone feels valued, heard, and motivated to work toward a common goal. Here are some strategies that I find particularly effective:

  1. Clear Communication: One of the most important elements of teamwork is transparent and open communication. Everyone on the team should know what is expected of them, the goals they’re working toward, and how their role fits into the bigger picture. Regular check-ins, clear agendas, and honest feedback can foster an environment where communication thrives.

  2. Define Roles and Responsibilities: It’s crucial that each team member understands their role and how it contributes to the overall success of the team. Clearly defining responsibilities helps eliminate confusion, prevents overlap, and allows individuals to focus on their strengths. It also helps build respect for each other’s contributions, as everyone understands the value they bring to the table.

  3. Shared Vision and Goals: For a team to be truly unified, everyone must understand and feel aligned with the team’s purpose. Establishing a shared vision gives each member something meaningful to work toward. Taking the time to communicate the mission and involving everyone in goal-setting can inspire commitment and passion within the team.

  4. Foster Trust and Mutual Respect: Trust is the foundation of any successful team. It’s important for team members to feel that their colleagues have their back and that their contributions are respected. Encouraging open, non-judgmental dialogue and creating opportunities for team members to get to know each other on a personal level helps build trust. A supportive environment where people aren’t afraid to voice ideas or concerns is essential for teamwork.

  5. Celebrate Wins and Acknowledge Efforts: Celebrating the team’s achievements, both big and small, helps create a positive atmosphere and reinforces the value of everyone’s hard work. Acknowledging individual contributions, no matter how small, helps team members feel seen and appreciated. This sense of appreciation can be a powerful motivator and bring people closer together.

  6. Encourage Collaboration, Not Competition: While healthy competition can be motivating, excessive competition can be detrimental to team unity. Encouraging a culture of collaboration—where success is seen as a team effort and individuals are encouraged to help one another—helps build a sense of unity and camaraderie. Making sure that goals are team-based rather than individual-based can also strengthen this collaborative spirit.

  7. Provide Opportunities for Team Bonding: Team-building activities—both formal and informal—are important for fostering relationships beyond the workplace. Whether it’s workshops, retreats, or simply a casual outing, opportunities for bonding help break down barriers and create a deeper level of understanding between team members, making it easier to work together effectively.

  8. Embrace Diversity: A diverse team brings different perspectives, experiences, and strengths, which ultimately leads to better solutions and more creative problem-solving. Encouraging a culture where diversity is celebrated and different viewpoints are welcomed is essential for effective teamwork. It helps create an environment where everyone feels that their unique perspective is valued and that they belong.

  9. Lead by Example: Leaders play a key role in setting the tone for teamwork and unity. By modeling the behaviors you want to see—whether it’s active listening, showing empathy, or taking responsibility—leaders can set a powerful example that team members are likely to follow. Demonstrating a commitment to the team’s goals and a genuine interest in each person’s well-being can inspire others to do the same.

  10. Conflict Resolution: Conflict is natural in any team, but it needs to be addressed constructively. Encouraging a culture where disagreements are addressed openly and respectfully, rather than avoided, helps prevent resentment and division. The key is to focus on finding a solution, rather than placing blame, and ensuring that everyone’s perspective is heard.

Overall, effective teamwork and unity come from building a culture that values communication, respect, inclusivity, and shared success. When team members feel like they belong, understand the collective goal, and feel empowered to contribute, a team can accomplish incredible things.

Research and Innovation

How does your company focus on and invest in research and innovation?

At Shersom Consulting Inc., research and innovation are at the core of our approach. We firmly believe that to stay competitive in today’s market, we must not only keep up with industry changes but also actively contribute to shaping the future of our sector. Here are some of the ways we focus on and invest in research and innovation:

  1. Continuous Industry Analysis: We dedicate time and resources to understanding the latest trends in business consulting, technology, and workforce development. This involves tracking changes in the job market, understanding emerging technologies, and identifying new opportunities. By keeping an eye on industry reports, engaging in networking events, and participating in online forums, we ensure our strategies are always forward-thinking and evidence-based.

  2. Client Feedback Loop: We constantly gather and analyze feedback from our clients to understand what works and where there is room for improvement. Our clients’ insights are a valuable source of information, and we leverage this data to refine our offerings and introduce innovative solutions that directly address the needs of those we serve.

  3. Training Program Development: Innovation is particularly important when it comes to our training programs. We invest in researching the latest skills in demand—whether it’s in digital marketing, product management, or IT fields like Azure Data Engineering and DevOps. We work closely with industry experts to develop programs that are both current and impactful. Our courses are designed to equip clients with hands-on, practical skills that are directly applicable to real-world scenarios, giving them a competitive edge in their careers.

  4. Partnerships with Industry Leaders: We believe that collaboration is a key driver of innovation. We partner with industry leaders, academic institutions, and other consulting firms to keep our team and clients at the cutting edge of new developments. Through these partnerships, we bring fresh perspectives, advanced learning tools, and globally recognized certifications to our clients. By staying connected to leading organizations, we’re able to incorporate innovative practices and insights into our own work.

  5. Investment in Technology and Digital Platforms: We have invested in creating a seamless digital experience for our clients. Our online learning platform allows individuals from anywhere in the world to access our training programs. We also use various digital tools for data analytics, which help us assess the effectiveness of our programs and make informed adjustments. Our technical team continually explores new tools and platforms that can enhance our offerings, including virtual learning environments and interactive online workshops.

  6. Internal R&D Team: We’ve established an internal team responsible for research and development. This team is dedicated to exploring innovative teaching methods, developing new course content, and experimenting with new consulting models to enhance our service offerings. They actively test new concepts and approaches to ensure that we are always delivering value in fresh and effective ways.

  7. Employee Development and Thought Leadership: We encourage our staff to pursue continuous professional development. Our consultants are regularly attending seminars, workshops, and certification courses to stay at the forefront of new methodologies and strategies. We foster a culture of curiosity and encourage our team to think creatively, share ideas, and innovate in their work. Our commitment to research isn’t limited to the programs we offer—it's also reflected in our internal processes, where we continuously explore new approaches to enhance efficiency and client outcomes.

  8. Shersom Academy: With Shersom Academy, we’re continually evolving our course offerings to reflect what’s new and emerging. We research the latest trends in digital marketing, social media, and professional certifications, making sure that we are not only responding to current demands but anticipating future needs. Our innovation is about ensuring that our clients get the tools they need not just for today but also for the careers of tomorrow.

  9. Experimentation and Flexibility: Innovation requires experimentation. We’re not afraid to try new approaches or test new methodologies. Whether it's a new way of delivering training programs, experimenting with online learning tools, or finding new ways to help our consulting clients reach their goals, we’re committed to staying flexible and embracing change. This spirit of adaptability allows us to innovate and refine our offerings continuously.

In a rapidly changing market, investing in research and innovation isn’t just an option—it’s a necessity. By focusing on current trends, anticipating client needs, building strong partnerships, and fostering a culture of learning and creativity, Shersom Consulting Inc. remains agile and forward-thinking. Our commitment to innovation ensures we are consistently delivering the best possible outcomes for our clients while also contributing to the evolution of the industry as a whole.

Advice for Aspiring Entrepreneurs

Do you have any advice for startups looking to follow a similar path?

Launching and growing a consulting firm is an incredibly rewarding journey, but it comes with challenges. Here are some key pieces of advice for startups that want to follow a similar path:

  1. Start with a Clear Vision and Niche: The consulting space can be broad and competitive. Defining a clear vision for your business and identifying a specific niche is crucial. Whether it’s business management, immigration, or workforce development, understanding your area of expertise and how you can bring unique value to your clients will help you stand out. A strong niche helps you become a go-to expert in that space, which can be instrumental in building your reputation.

  2. Client-Centered Approach: Your clients are your greatest asset, and understanding their needs should be the foundation of your strategy. Start by focusing on a problem that your target clients face and ensure that your services offer practical solutions. Listening to your clients, gathering feedback, and iterating based on their input is key to creating services that resonate. Building strong relationships and offering excellent customer service will set you apart from the competition.

  3. Invest in Digital Presence: In today’s world, having an online presence is no longer optional. Whether it’s a well-designed website, engaging social media profiles, or an informative blog, a strong digital presence can significantly expand your reach. Your online platforms are often the first point of contact with potential clients, so invest in making them professional, informative, and user-friendly. For a consulting firm, showcasing case studies, testimonials, and the expertise of your team can go a long way in building credibility.

  4. Build a Strong Network: Consulting is very much a relationship-based business. Start by building a solid network within your community and your area of expertise. Attend industry events, connect with professionals on platforms like LinkedIn, and establish collaborations. Partnerships can be powerful in expanding your reach and gaining new opportunities, whether it’s partnering with academic institutions, industry leaders, or other firms.

  5. Focus on Quality and Consistency: It’s easy to get caught up in rapid growth, but remember that quality should always come first. Every project, every consultation, and every interaction counts when it comes to building your brand. Deliver consistent quality, set clear expectations with clients, and ensure that every experience they have with your company is a positive one. A strong reputation for quality work is one of the most valuable assets for a consulting firm.

  6. Embrace Flexibility and Adaptability: The consulting industry is constantly evolving, and being adaptable is crucial to long-term success. Market needs change, client expectations evolve, and new opportunities emerge—staying flexible allows you to adapt to these shifts. Don’t be afraid to pivot if you see an opportunity that aligns better with your capabilities or the needs of the market.

  7. Leverage Technology: Incorporate technology to improve efficiency and the client experience. This could mean using CRM tools to manage client relationships, project management software for internal collaboration, or digital learning platforms for training programs. Leveraging technology helps you streamline operations, keep track of progress, and offer better services to clients, especially as you start to scale.

  8. Be Patient and Persistent: Growth takes time, especially in the consulting industry, where trust and reputation are everything. Be prepared for challenges and setbacks along the way, and understand that building credibility and a loyal client base won’t happen overnight. Persistence is key. Stick to your values, continue to deliver high-quality work, and be patient as you grow.

  9. Develop Your Team: If you’re starting out alone, that’s fine—but as you grow, building a capable team will be essential. Hire people who share your vision and bring diverse skills and perspectives to the table. Encourage continuous learning and foster a culture of collaboration and open communication. Your team is a reflection of your business, and investing in their growth will ultimately translate into better services for your clients.

  10. Focus on Education and Upskilling: Consulting is all about expertise. Whether you’re consulting in immigration, business strategy, or technical fields, staying current with the latest industry developments is key. Invest in your own education, and if you have a team, encourage them to upskill as well. At Shersom Consulting Inc., we even went on to establish Shersom Academy as a means to foster continuous learning, which has been instrumental in delivering top-notch consulting services.

  11. Manage Cash Flow Prudently: Consulting firms often face fluctuating income due to the project-based nature of the work. Ensure that you have a plan for managing cash flow, especially in the early days when your client base might be small. Keeping expenses lean, planning for periods with fewer projects, and having a solid financial management plan will help you sustain and grow the business.

  12. Stay True to Your Values: Lastly, always stay true to the core values you set for your company. For us, that means quality, empathy for our clients, and a commitment to helping others grow. Your values are what make your company unique and keep you aligned as you grow and adapt. They serve as a guiding compass during both challenging and successful times.

Launching a consulting firm and carving out a niche in a competitive industry can be challenging, but it’s also deeply rewarding. By staying client-focused, embracing innovation, and staying true to your values, you can build a consulting business that not only survives but thrives.

Conclusion

As we conclude this exploration of Sheridan Okpala's remarkable journey, it's evident that her commitment to excellence, innovation, and client-centered approaches has not only propelled Shersom Consulting Inc. to new heights but has also made a significant impact on the consulting industry as a whole. Sheridan’s ability to adapt to market changes while maintaining a focus on research and development underscores the importance of agility in today’s fast-paced business environment.

Her insights into nurturing a culture of continuous learning and collaboration serve as a beacon for aspiring entrepreneurs and established consultants alike. By emphasizing the value of strong client relationships and the necessity of understanding their unique needs, Sheridan has set a standard for what it means to be a truly client-focused consultant. Her journey is a testament to the power of perseverance, vision, and dedication to quality service.

Ultimately, Sheridan Okpala’s story is one of empowerment—not just for herself and her team, but for every individual and organization she supports. As she continues to pave the way for future leaders in the consulting realm, we are reminded that success is not merely about personal achievements but about uplifting others and fostering growth in the communities we serve. We invite you to take inspiration from Sheridan's journey and apply these lessons in your own endeavors, knowing that with vision and determination, you too can make a lasting impact.

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